Frequently Ask Questions

1. Account Management

2. E-mail Questions

3. FTP (File Transfer Protocol) Questions

4. DNS (Domain Name System) Questions

5. CGI (Common Gateway Interface) Questions

6. SSI (Server Side Includes) Questions

7. SSL (Secure Socket Layer ) Secure Server Questions

8. Microsoft FrontPage Questions

9. Hosting multiple sites/domains under one account

   • What does hosting for x number of domains mean ?
   • Can I have additional domains pointing to the same main page as my main domain ?
   • Can I have additional domains pointing to the subdirectories of my main account ?
   • Can I have sub.mydomain.com pointing to the subdirectory of my main account ?
   • What is a sub-account ?
   • How do I setup a sub-account ?
   • How do I setup a sub-domain ?
   

10. Account/Sub-account/Sub-domain settings

11. Databases

12. Password/Hot-linking/Bandwidth/AVS/AntiTheft Protections

13. Accepting credit cards/online checks/telephone billing

14. Real Media Questions

15. Miscellaneous Technical Questions

16. Troubleshooting